How we collect, use, and protect your information
Terminology, Inc. (“Terminology,” “we,” “our,” or “us”) operates terminologyinc.com and provides payment technology services including SoftPOS applications and related software. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website, use our services, or interact with us.
By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
We collect information that you provide directly to us, as well as information collected automatically when you use our website or services:
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Like most websites, terminologyinc.com automatically records certain information in server log files when you visit. Log data may include your IP address, browser type and version, the pages you visit, the date and time of your visit, the time spent on pages, and referring website addresses. This information is used for security monitoring, diagnosing technical issues, and understanding aggregate usage patterns. Log files are not linked to personally identifiable information and are retained for a limited period consistent with our security and operational needs.
Our website may use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your browsing experience and collect usage data. Cookies are small files stored on your device. We use:
You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. Disabling cookies may affect the functionality of some parts of our website. Where required by law, we obtain consent before placing non-essential cookies.
We may share personal information with trusted third-party service providers who assist us in operating our website and delivering our services, including:
These providers are contractually obligated to protect your information and are permitted to use it only to perform services on our behalf. We do not authorize them to use or disclose your personal information for their own purposes.
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing personal information.
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold, including industry-standard encryption for data in transit and at rest. Our payment services are developed and operated in accordance with PCI DSS and PCI MPoC (Mobile Payments on COTS) security standards.
No method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at privacy@terminologyinc.com.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, satisfy our legal and regulatory obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we dispose of it securely. Transaction and payment records may be retained for longer periods as required by financial regulations and audit requirements.
Our website and services are directed to businesses and adults and are not intended for children under the age of 13 (or under 16 where required by applicable law, including the EU General Data Protection Regulation). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@terminologyinc.com and we will promptly delete that information.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights regarding your personal information:
To exercise these rights, please submit a verifiable request to privacy@terminologyinc.com. We will respond within 45 days as required by law. You may designate an authorized agent to make a request on your behalf; we may require verification of the agent’s authority.
If you are located in the European Economic Area (EEA) or the United Kingdom, the General Data Protection Regulation (GDPR) and applicable national laws grant you the following rights:
The data controller responsible for your personal information is Terminology, Inc. Our legal bases for processing personal data include performance of a contract, compliance with legal obligations, legitimate interests, and consent (where collected).
To exercise your GDPR rights, contact us at privacy@terminologyinc.com. We will respond within 30 days. You also have the right to lodge a complaint with a data protection supervisory authority in your country of residence.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
To exercise your privacy rights, submit a data request, or ask a question about this policy, email our privacy team.
Contact Privacy Team